What we do

Built to Enhance Customer Communication.

A comprehensive solution for managing and distributing regulated documents, designed to enhance compliance, customer engagement, and operational efficiency. Enabled by Distributed Ledger Technology and Artificial Intelligence.

Engage

Increase Readership.

Distribute your regulated documents directly to consumers through their preferred communication channels, ensuring an engaging, cost-effective, and low-carbon approach. Distributed Ledger Technology (DLT) creates a Durable Medium that enables digital communication with customers to increase known deliverability.
  • One-click-access to all documents without portals or passwords
  • Easy document navigation
  • Layering of messaging to avoid friction
  • Flexible formatting to match customer segments
  • Easy signing
Understand

Enhance Understanding.

Help your customers navigate complex information with confidence and clarity. Utilise AI and large language models (LLMs) to improve how customers engage with important documents. AIDA, our AI-powered assistant, ensures content is clear, inclusive and tailored to customer's needs.
  • Answer customer questions instantly with AI-powered document interrogation
  • Q&A via voice – interactive, voice enabled support for greater accessibility
  • Track document engagement to measure outcomes and improve journeys
  • Provide dynamic FAQ's based on questions customers actually ask
  • Provide text summaries and offer video summaries for customers who prefer visual or auditory formats
Improve

Measure and Improve Engagement & Understanding.

Measure levels and duration of customer interaction to continuously refine your customer engagement and strategy.
  • Detection of deliverability and data quality issues
  • Data to evaluate document simplification
  • Gone-away and disengaged customers
  • Vulnerability red flags
  • Re-targeting strategies
  • Rich data from AI usage
  • Trigger real-time surveys based on behaviour, capturing understanding and sentiment

Ready to enhance your customer readership and understanding?

Join the innovation in regulatory document management with docStribute®. Improve compliance, boost engagement, and ensure your communications are understood.